Privacy Policy
Last updated: 3rd Dec 2025
PewPewPew (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal information that is necessary to process your orders, provide customer support, and operate our store. This includes:
Information you provide to us
Name
Email address
Phone number
Billing address
Shipping address
Order notes
Messages submitted through our Contact page or email
Information collected automatically
WooCommerce and our website host may collect basic technical data such as:
IP address
Device/browser type
Pages visited
Basic security and fraud-prevention data
We do not use Google Analytics, Facebook Pixel, or other third-party tracking tools.
2. Payment Information
We do not store or access your full credit or debit card details.
All payment information is processed securely by trusted third-party payment providers:
Stripe
PayPal
These providers handle your payment details under their own privacy policies and industry-standard security practices.
Our website only receives a confirmation of payment — never your full card number.
3. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide order updates and delivery notifications
Communicate with you about enquiries or support requests
Prevent fraud and maintain security
Improve store performance and user experience
Meet our legal and tax obligations
We do not sell or rent your information to anyone.
4. Sharing Your Information
We only share your information with third parties when necessary to operate our business:
Service providers that help process your order
Stripe (payments)
PayPal (payments)
Australia Post / Sendle (shipping)
Hostinger (website hosting)
WooCommerce (store platform)
These companies receive only the information required to perform their services.
We do not share your information for advertising or marketing purposes.
5. Data Storage & Security
Your information is stored securely through:
WooCommerce (order records)
Hostinger (website database and hosting)
Our business email system (support messages)
We take reasonable steps to protect your information from loss, misuse, and unauthorised access.
6. Data Retention
We retain order information for as long as required for:
Customer service
Warranty support
Legal, tax, and accounting obligations
Contact form messages may be stored for reference or support purposes.
7. Your Rights
Under Australian privacy law, you have the right to:
Request access to your personal information
Request corrections to inaccurate information
Ask for deletion of information where legally appropriate
Contact us with any privacy concerns
We will respond within a reasonable timeframe.
8. Cookies
Our website uses essential cookies required for:
Shopping cart functionality
Checkout and payments
Account login (if applicable)
Basic security and fraud prevention
We do not use advertising or tracking cookies.
9. Children & Age Requirements
Our products are intended for adults (18+).
We do not knowingly collect personal information from minors.
10. Contact Us
If you have any questions about this Privacy Policy or wish to access, correct, or request deletion of your data, please contact us at: